Policies
Terms of service
Last updated: October 2026
These terms apply to your use of nativocoffeecompany.com and to purchases you make from Nativo Coffee Company LLC ("Nativo," "we," "us"). By using our site or placing an order, you agree to these terms.
Products and pricing
We do our best to describe our coffee and show prices accurately. Prices are in U.S. dollars and may change at any time. If we discover an error in a price or description after you order, we'll contact you before shipping, and you can choose to cancel for a full refund.
Orders and payment
Payments are processed securely by Square. Placing an order is an offer to buy; we may decline or cancel an order (for example, if an item is unavailable), in which case we'll refund you in full.
Shipping, returns and refunds
Shipping is covered by our Shipping Policy, and returns and refunds by our Refund Policy. Both are part of these terms.
Subscriptions
When you subscribe, you authorize us to charge your payment method automatically at the frequency you choose (weekly, every 2 weeks or monthly) until you cancel. The subscription price includes shipping. You can skip, pause, change or cancel your subscription at any time from your account (/account), or by emailing nativocoffeecompany@gmail.com, before your next billing date. Cancellations take effect at the end of the current billing period. If we change the price of an existing subscription, we'll email you before the new price applies, and you can cancel before then.
Use of our site
All content on this site, including our name, logo, photos and text, belongs to Nativo or is used with permission. Please don't copy or reuse it without our permission.
Limitation of liability
To the fullest extent permitted by law, our liability for any claim related to a purchase is limited to the amount you paid for that order. We aren't liable for indirect or consequential damages.
Governing law
These terms are governed by the laws of the State of Florida.
Changes to these terms
We may update these terms from time to time. The version posted on this page applies to orders placed after the "Last updated" date.
Contact
Questions? Email us at nativocoffeecompany@gmail.com.